governance

What actions should require human approval in AI workflows?

Answer:

High-impact, irreversible, customer-facing, or compliance-sensitive actions should be gated by approval.

The full story

If you would regret it executing incorrectly, it probably needs approval.

Practical guidelines

  • Irreversible changes (delete, revoke access).
  • Money movement (refunds, payouts).
  • Customer-facing publishing or messaging.

A good rule: start conservative, measure outcomes, then expand autonomy where the data supports it.